Privacy Policy

This Privacy Policy explains what personal information Indian Cricket Store may collect, why we use it, who we may share it with, and how you can contact us about your information.

1. Who this policy applies to

This policy applies when you visit Indian Cricket Store, create an account, place an order, contact us, subscribe to marketing, or otherwise interact with our website and services.

2. Information we may collect

• Contact details: name, email address, phone number and delivery address.
• Order details: products ordered, sizes, quantities, delivery information, returns and support history.
• Payment and transaction information: payment status, transaction references and billing information provided through payment services. We do not ask you to email us complete card details.
• Account information: account login details and preferences where customer accounts are used.
• Customer service information: messages, photos, videos or other information you choose to send when requesting support.
• Device and usage information: IP address, browser/device information, pages viewed, cart activity, referral information and cookie or similar technology data.
• Marketing preferences: whether you have subscribed to promotional communications and your interactions with them.

3. Why we use personal information

We may use personal information to:

• process, fulfil, deliver and support orders;
• confirm payments and help prevent fraud or misuse;
• provide customer service, returns, refunds and warranty support;
• send transactional messages about your order;
• operate, secure, troubleshoot and improve our website;
• measure website and marketing performance;
• send marketing where you have opted in or where otherwise permitted by law;
• meet tax, accounting, legal, regulatory and dispute-resolution obligations.

4. Who we may share information with

We may share the information reasonably necessary to provide our services with:

• Shopify and ecommerce technology providers;
• payment processors and fraud-prevention providers;
• couriers, logistics providers and approved fulfilment partners;
• customer-support, email, analytics and advertising service providers;
• professional advisers or authorities where required by law or necessary to protect legal rights.

We do not sell your customer contact list as a standalone product.

5. Cookies and similar technologies

Our website and service providers may use cookies or similar technologies for essential store functions, security, preferences, analytics and advertising. Your browser or our available privacy controls may allow you to manage some of these technologies.

6. Marketing communications

If you subscribe to marketing, you can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not stop necessary order, account or service messages.

7. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, support, fraud prevention, accounting, tax, dispute handling and legal obligations. Different categories of information may be retained for different periods.

8. Security

We use reasonable organisational and technical safeguards and rely on established ecommerce and payment providers for core transaction infrastructure. No online system can be guaranteed to be completely secure, so customers should also protect their account credentials and avoid sending sensitive payment details through unsecured messages.

9. International processing

Some technology or service providers may process information outside your state or country. Where this occurs, we expect providers to handle information under applicable contractual and legal requirements.

10. Children

Our store is intended for customers who can lawfully place orders. Children should use the store and make purchases only with the involvement of a parent or guardian where required.

11. Your privacy choices and rights

Depending on applicable law and the circumstances, you may be able to ask us to access, correct, update or delete certain personal information, withdraw consent where processing is based on consent, or raise a complaint about how your data is handled.

To make a privacy request, contact us using the details below. We may need to verify your identity before acting on certain requests.

12. Changes to this policy

We may update this Privacy Policy when our practices, technology or legal obligations change. The latest version will be published on this page.

13. Contact us about privacy

Last updated: 4 October 2026.