Shipping & Delivery

Delivery should be predictable. We show the dispatch route and shipping cost as clearly as possible, provide tracking where available, and remain your point of contact if anything goes wrong.

Order processing

After your order is placed, you will receive an order confirmation. Orders are subject to payment confirmation, stock availability and address verification.

If we cannot supply an ordered item, or become aware of a significant delay, we will contact you as soon as reasonably possible.

Estimated delivery times

• Standard orders within India: generally 2–9 working days.
• Customised or personalised products: may require up to 30 working days depending on the product.
• International orders: timing varies by destination, courier and customs clearance. Where international checkout is available, an estimate or shipping option will be shown where possible.

Where orders are dispatched from

Orders may be dispatched by Indian Cricket Store or by an approved fulfilment partner in India. This helps us offer a wider range without requiring every product to sit in one warehouse.

Regardless of dispatch location, Indian Cricket Store remains your point of contact for order support, tracking questions, returns and delivery issues.

Shipping charges

Any delivery charge is shown during checkout before you place your order. Charges can vary by destination, product size or weight, courier service and remote-area requirements.

Large, heavy or oversized orders may have additional shipping costs where clearly disclosed before the order is finalised.

Tracking

Where tracking is available, we normally send the tracking link after dispatch. Courier systems can take several hours to show the first scan.

If tracking does not update for an unusual period, contact us and we will help investigate with the courier or fulfilment partner.

Split shipments

Orders containing products from different fulfilment locations may arrive in more than one parcel. Where this happens, you may receive more than one tracking number.

Delivery delays

Delays can happen because of severe weather, remote delivery locations, courier disruption, address issues, peak periods, public holidays, customs delays for international orders, or other events outside reasonable control.

If an order is materially delayed or cannot be supplied within a reasonable timeframe, contact us so we can discuss the available options, which may include waiting, an agreed alternative, or cancellation and refund of the affected item where appropriate.

Lost or undelivered parcels

If tracking shows an issue, or you believe your parcel has been lost, contact us. We may need to complete a courier investigation before confirming the resolution.

Wrong address or failed delivery

Please check your delivery address carefully at checkout. If you notice an error before dispatch, contact us immediately. Once a parcel has been handed to the courier, address changes may not be possible and re-delivery charges may apply where legally permitted.

International orders

For international orders, the recipient may be responsible for import duties, taxes, customs fees or local charges that are not collected by us at checkout unless expressly stated otherwise.

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Last updated: 4 October 2026.